Privacy Policy

PREAMBLE

This Privacy Policy informs you about how UGE Jumping uses and protects the information you share with us when you use this website, accessible at the following URL: ohlala-equestrian.com (hereinafter the "Site").

Please note that this privacy policy may be amended or supplemented at any time by UGE Jumping, particularly to comply with any legal or technological developments. In such cases, the date of the update will be clearly indicated at the top of this policy. These changes are binding on users once they have been informed that an updated privacy policy has been published and have accepted it.

ARTICLE 1. PARTIES

This privacy policy applies between the publisher of the Site, hereinafter referred to as "the Publisher", and any person accessing the Site, hereinafter referred to as "the User".

ARTICLE 2. DEFINITIONS

« Site Content » : elements of any nature published on the Site, whether or not protected by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases, or software.

« Publisher »: UGE Jumping, SASU in its capacity as publisher of the Site.

"User" : any person accessing the Site.

"Site": the website accessible at the URL ohlala-equestrian.com, as well as any sub-sites, mirror sites, portals, and related URL variations.

ARTICLE 3. SCOPE OF APPLICATION

This Privacy Policy applies to all Users. By clicking "I accept" when registering on the Site, you fully and unconditionally agree to it. Likewise, clicking "I accept" on the cookie information banner displayed on the Site confirms your acceptance, while allowing you to customise which cookies are or are not applied to you. By doing so, you acknowledge that you have read and understood it in full and accept it without reservation.

The User acknowledges the evidentiary value of the Publisher's automatic recording systems and, unless they can provide proof to the contrary, agrees not to contest them in the event of a dispute.

Acceptance of this Privacy Policy requires that Users have the legal capacity to do so, or are at least 16 years old, or otherwise have the authorisation of a guardian or curator if they lack legal capacity, of their legal representative if they are under 16, or hold a mandate if they are acting on behalf of a legal entity.

ARTICLE 4. PERSONAL DATA

In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016 and applicable national legislation, the Publisher provides you with the following information:

4.1. Identity of the data controller

The data controller for the Site is UGE Jumping, SASU, registered office at 44 rue Eugène Brémond 837669829.

4.2. Data collection by the Publisher

4.2.1. Data collected

4.2.1.1. Data collected during browsing on the Site

While browsing the Site, you consent to the Publisher collecting information relating to: the content you view and click on; demographic data; the device you use and its software environment; your location; your connection data (timestamps, IP address, etc.).

4.2.1.2. Data collected through the contact form or contact email address

Use of the contact form or contact email address by the User involves the collection by the Publisher of the following personal data: last name, first name, email address*, phone number.

Personal data marked with an asterisk are required to use the contact form. Users who do not wish to provide the information required to use the contact form will not be able to send a message to the Publisher directly from the Site.

4.2.1.3. Data Collected During Registration on the Site

By using the registration form, the User agrees to the Publisher collecting the following personal data: last name*, first name*, postal address*, email address*, date of birth, phone number.

Personal data fields marked with an asterisk are mandatory for registration on the Site. Users who do not wish to provide the information required by the registration form will not be able to register directly on the Site.

4.2.1.4. Data collected through the newsletter sign-up form

In the context of the newsletter sign-up form, the Publisher may collect and process: your email address.

4.2.2. Purposes of Personal Data Collection

Data collected during browsing is subject to automated processing for the following purposes:

Verify the identity of individuals;
Ensure and improve the security of services;
Develop, operate, improve, provide, and manage the Site;
Contextualise and enhance the User experience;
Send information and contact individuals, including by email;
Target advertising content;
Prevent any unlawful or illegal activity;
Enforce the terms of use of the Site.

Data collected through the contact form or contact email address is subject to automated processing for the following purposes:

Verify the identity of individuals;
Ensure and improve the security of services;
Contextualise and enhance the User experience;
Send information and contact individuals, including by email;
Target advertising content;
Prevent any unlawful or illegal activity.

The data collected upon registration is subject to automated processing for the purpose of:

Fulfil its contractual obligations;
Verify the identity of individuals;
Ensure and improve the security of services;
Develop, operate, improve, provide, and manage the Site;
Contextualise and enhance the User experience;
Send information and contact individuals, including by email;
Prevent any unlawful or illegal activity;
Enforce the terms of use of the Site.

The data collected through the newsletter sign-up form is subject to automated processing for the purpose of:

send newsletters to the User.

4.2.3. Legal Bases for Processing

The legal basis for processing data collected during browsing is the Publisher's legitimate interest — namely, to analyse user behaviour on the Site and to improve its security and performance. Some of this data, such as that derived from certain cookies, may be processed on the basis of the individuals' consent.

The data collected through the contact form or via the contact email address is processed on the legal basis of the consent of the individuals concerned.

The legal basis for processing data collected during registration is a contractual relationship.

The legal basis for processing data collected through the newsletter sign-up form is the consent of the individuals concerned.

4.2.4. Data Recipients

The collected data is accessible only to members of the Publisher's management team, to staff responsible for preparing your order, and to staff in charge of managing the Site. It is never made freely viewable by any third party.

4.2.5. Retention Period for Personal Data

Personal data collected during browsing is retained for a reasonable period necessary for the proper administration of the Site, for a maximum of 12 months, or until the consent of the individuals concerned is withdrawn.

Personal data collected through the contact form or sent to the contact email address is retained for a reasonable period necessary to properly handle the User's request, and for a maximum of 12 months.

Data collected at registration is retained for the duration of the contractual relationship between the Publisher and the User.

Data collected through the newsletter sign-up form is retained until the consent of the individuals concerned is withdrawn.

At the end of each of these retention periods, the Publisher will archive this data and retain it for as long as its liability may be engaged.

Once the retention period has expired, the Publisher is committed to permanently deleting the data of the individuals concerned.

4.2.6. Security and Confidentiality of Personal Data

Personal data is stored under secure conditions, in line with current technical standards, and in compliance with the General Data Protection Regulation and applicable national legislation.

4.2.7. Personal data minimisation

The Publisher may also collect and process any data voluntarily submitted by a User, in particular through the free-text field of the contact form.

The Publisher guides Users as much as possible when they provide unnecessary or superfluous personal data.

The Publisher is committed to retaining and processing only the data strictly necessary for its activities, and will delete any received data that is not required as promptly as possible.

4.3. Respect of rights

You have the following rights regarding your personal data, which you may exercise by writing to our postal address or by sending an email to: hello@ohlala-equestrian.com.

4.3.1. Right to information, access, and communication of data

You have the right to access the personal data we hold about you.

Due to the Publisher's obligation to ensure security and confidentiality in the processing of personal data, your request will only be processed if you provide proof of your identity — in particular by submitting a scan of a valid identity document (for requests made by email) or a signed photocopy of a valid identity document (for requests made in writing), both accompanied by the statement: "I hereby certify that this copy of my identity document is a true copy of the original. Done at … On …", followed by your signature.

To assist you in this process, you will find here a template letter prepared by the CNIL.

4.3.2. Right to Rectification, Erasure, and the Right to be Forgotten

You have the right to request the rectification, updating, locking, or deletion of your personal data that may be inaccurate, incorrect, incomplete, or outdated.

You may also set general and specific instructions regarding how your personal data should be handled after your death. Where applicable, the heirs of a deceased person may request that their loved one's passing be taken into account and/or that the necessary updates be made.

To help guide you through this process, you will find here a template letter produced by the CNIL.

4.3.3. Right to object to data processing

You have the right to object to the processing of your personal data.

To do so, please send an email to: hello@ohlala-equestrian.com. In your email, please specify the data you wish to have deleted and the reasons for your request, except in cases of commercial prospecting.

4.3.4. Right to Data Portability

You have the right to receive the personal data you have provided to us in a portable, open, and readable format.

4.3.5. Right to Restriction of Processing

You have the right to request that the Publisher restrict the processing of your personal data. In that case, your data may only be retained and will no longer be actively used by the Publisher.

4.3.6. Withdrawal of consent

Your consent is required for the Publisher to process your data. However, you may withdraw it at any time. Withdrawal of consent will result in the deletion of your personal data.

Services that require the Publisher to process your data will no longer be accessible.

4.3.7. Response Times

The Publisher undertakes to respond to your request for access, rectification, or objection, or any other supplementary information request, within a reasonable timeframe not exceeding 1 month from receipt of your request.

4.3.8. Complaint to the Relevant Authority

If you believe the Publisher is not meeting its obligations regarding your personal data, you may file a complaint or request with the relevant authority. In France, the relevant authority is the CNIL, to which you can submit a request here.

4.4. Transfer of Collected Data

4.4.1. Transfer to partners

The Publisher informs you that we use authorized service providers to facilitate the collection and processing of the data you have shared with us. These providers may be located outside the European Union and have access to the data collected on the Site.

The Publisher has ensured in advance that its service providers implement adequate safeguards and comply with strict requirements regarding confidentiality, use, and data protection — for example through the US Privacy Shield.

The User consents to the collected data being shared by the Publisher with its partners and processed by those partners in the context of third-party services, namely:

Partner	Quality	Recipient country	Processing carried out	Warranties
Facebook Ads manager	Subprocessor and Co-processor	USA (Privacy Shield)	Carrying out prospecting activities.	https://www.facebook.com/policy.php
Facebook Analytics	Subprocessor and Co-processor	USA (Privacy Shield)	Generating commercial statistics in order to produce reports on user interactions.	https://www.facebook.com/policy.php
Google Analytics	Subprocessor and Co-processor	USA (Privacy Shield)	Generating commercial statistics in order to produce reports on user interactions.	https://policies.google.com/privacy
Google Adwords	Subprocessor and Co-processor	USA (Privacy Shield)	Carrying out prospecting activities.	https://policies.google.com/privacy
Youtube	Joint controller	USA (Privacy Shield)	Video hosting.	https://policies.google.com/privacy?hl=fr&gl=fr
Instagram	Joint controller	USA (Privacy Shield)	Managing user reviews of products, services, or content.	https://help.instagram.com/519522125107875
Gmail	Subprocessor and Co-processor	USA (Privacy Shield)	Email sending service.	https://policies.google.com/privacy
Facebook	Co-processor	USA (Privacy Shield)	Managing user reviews of products, services, or content.	https://www.facebook.com/policy.php

4.4.2. Transfer by Legal Order or Court Decision

The User also consents to the Publisher sharing the collected data with any person, upon request by a government authority or pursuant to a court order.

4.4.3. Transfer in the context of a merger or acquisition

If the Publisher is involved in a merger, asset sale, financing transaction, liquidation or bankruptcy, or in the acquisition of all or part of its business by another company, the User consents to the collected data being transferred by the Publisher to that company, and to that company carrying out the personal data processing described in this Privacy Policy in place of the Publisher.

ARTICLE 5. TRACKER/COOKIE POLICY

When you first visit the Publisher's Site, a banner at the bottom of your screen informs you that information related to your browsing may be stored in files called "cookies." Our cookie policy helps you better understand the measures we put in place regarding navigation on our Site. It provides details on all the cookies used on our Site, their purpose, and guidance on how to manage them.

5.1. Use of trackers/cookies

The Publisher of this Site may place a cookie or other tracker on your device's hard drive (computer, tablet, mobile, etc.) to ensure smooth and optimal browsing on our website.

"Cookies" (or connection tokens) are small, limited-size text files that allow us to recognise your computer, tablet, or mobile device in order to personalise the services we offer you.

To give you a clearer picture of the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the Publisher's site, their name, purpose, and retention period.

5.2. Purposes of trackers

Using the information contained in trackers and cookies, the Publisher can analyze traffic and usage of the Site and, where applicable, facilitate and improve navigation, carry out prospecting activities, generate commercial statistics, or display targeted advertising.

5.3. Trackers Used

Partner	Purpose of processing	Partner terms
Shopify	Access to secure areas, browsing history management	https://www.shopify.com/legal/cookies

5.4. Configuring your cookie preferences

When you first visit the Publisher's Site, a banner briefly presenting information about the use of cookies and similar technologies appears at the bottom of your screen. This banner allows you to choose which cookies you accept or decline. You will be considered to have given your consent to the use of cookies by clicking "I accept", either globally or individually. Conversely, you will be considered to have declined cookies by clicking "I decline" — again, this choice may apply to all cookies or only to some of them. If no choice is made, you will be considered to have declined cookies. Your decision will be recorded for 6 months and may be changed at any time.

5.4.1 Cookies Exempt from Consent

In accordance with the recommendations of the French Data Protection Authority (CNIL), certain cookies are exempt from prior consent where they are strictly necessary for the website to function or are used solely to enable or facilitate electronic communication. This includes session identifier, authentication, load-balancing session cookies, and interface personalisation cookies. These cookies are fully subject to this policy insofar as they are issued and managed by the Publisher.

5.4.2 Cookies Requiring Prior Consent

This requirement applies to cookies issued by third parties that are classified as "persistent", meaning they remain on your device until they are deleted or reach their expiry date.

As such cookies are issued by third parties, their use and placement are subject to their own privacy policies. This category of cookies includes audience measurement cookies, advertising cookies, and social network sharing cookies (such as Facebook, Twitter, YouTube, and Instagram).

Audience measurement cookies generate statistics on the traffic and usage of various elements of the Site (such as the content and pages you have visited). This data contributes to improving the usability of the Publisher's Site.

5.5. Maximum Retention Period for Trackers

Trackers are intended to be stored on the User's device for a period of up to 12 months. This data is stored securely, using current technical standards, in compliance with the General Data Protection Regulation and applicable national legislation.

5.6. Objecting to the Use of Trackers

5.6.1. Right to object to the use of trackers

You may accept or decline the use of cookies at any time.

Users may delete or disable trackers at any time by adjusting their browser settings. The Site can be browsed without trackers. However, some additional Site features may not function if trackers have been disabled, such as form auto-completion or navigation indicators.

5.6.2. Settings

For more information about cookie management tools, you can consult here the dedicated page on the Cnil website.

5.6.2.1. Browser Settings

Each web browser has its own cookie management settings. Users can configure their browser to reject cookies, either systematically or by source. Users can also configure their browser to prompt them to accept or decline cookies on a case-by-case basis, before a cookie is stored on their device.

Cookie management and User preferences vary depending on the browser. Instructions can be found in the browser's help menu, which will explain how to adjust your cookie settings:

5.6.2.2. Settings via add-on modules

The User may also delete or block cookies from being placed on their device by installing a browser extension such as Ghostery, available to download here.

ARTICLE 6. INTELLECTUAL PROPERTY

6.1. Legal Protection of Site Content

Site Content may be protected by copyright and database rights. Any unlawful representation, reproduction, translation, adaptation, or transformation, in whole or in part, carried out without the consent of the Publisher or its rights holders constitutes an infringement of Books I and III of the French Intellectual Property Code and may give rise to legal proceedings for infringement.

6.2. Contractual protection of Site Content

The User contractually agrees with the Publisher not to use, reproduce, or represent, in any form whatsoever, the Site Content — whether or not protected by intellectual property rights — for any purpose other than reading by a robot or browser. This prohibition does not apply to indexing robots whose sole purpose is to scan the Site's content for indexing purposes.

ARTICLE 7. FINAL PROVISIONS

7.1. Amendments

This Privacy Policy may be amended at any time by the Publisher. The conditions applicable to the User are those in effect at the time of their connection to the Site. Any material change to this Privacy Policy will be communicated to the User upon their first login following its entry into force. The User will then be required to accept the new Privacy Policy.

7.2. Entirety

The invalidity of any clause of this agreement shall not affect the validity of the remaining clauses or the agreement as a whole, which shall retain their full force and effect. In such a case, the parties shall, to the extent possible, replace the invalidated provision with a valid one that reflects the spirit and intent of the original.

7.3. Non-waiver

The Publisher's failure to exercise any of the rights granted to it herein shall not under any circumstances be construed as a waiver of those rights.

7.4. Unfair terms

The provisions of these terms and conditions apply subject to compliance with the mandatory provisions of the Consumer Code regarding unfair terms in contracts between a professional and a consumer.

ARTICLE 8. DISPUTES

8.1. Applicable Law

This Privacy Policy is governed by French law and European regulations, in particular the European General Data Protection Regulation.

8.2. Disputes

Pursuant to Order No. 2015-1033 of 20 August 2015, any dispute arising in connection with the performance of these general terms and conditions that cannot be resolved amicably between the parties must be submitted to Medicys.

8.3. Arbitration

Any dispute relating to or arising from this contract shall be settled by arbitration in accordance with the rules of the Digital Institute of Arbitration and Mediation.

Ohlala Equestrian and all websites within the Ohlala group are committed to protecting the privacy of their website visitors. This privacy policy (the "Policy") explains how we collect, store, and use personal data about you when you browse ohlala-equestrian.com (the "Site"), make purchases with us, or provide your personal data in any other way. These rules will apply regardless of how you access the Site and cover any technology or device (where applicable) used to access it. This Policy will tell you in detail what types of personal data we collect, how we use your personal data, and what rights you have to control how we use that data.

We invite you to read this privacy policy carefully and, if you wish, to print a copy for future reference. By accessing, browsing, or using this Site in any way, you confirm that you have read, understood, and accepted this privacy policy in its entirety. If you do not agree to the terms of this policy, you must not use this Site.

We refuse to sell any data about you to anyone. In accordance with the French Data Protection Act of 6 January 1978, as amended in 2004 (the "Data Protection Act"), UGE JUMPING SASU is the data controller in respect of the data we collect from you or that you share with us through the Site. We are part of a Group and may share this information with our parent company or affiliated companies, which will also act as data controllers for the purposes set out in this Policy.

We are committed to complying with the standards, procedures, and requirements of data protection legislation to ensure that your personal data is stored securely and processed fairly and lawfully.

For any questions about how we collect, store, and use personal data, or for any other privacy-related enquiries, please send an email to: hello@ohlala-equestrian.com

What information do we collect?

Information about your visit may be retained to help us improve our service quality. Some information may be collected even if you do not create a customer account.

We collect and process the following data:

Personal information:

Your name, email address, billing address, delivery address, phone number, product selections, credit card details or other payment information, and password,
The information you may provide to us when registering for a game, contest, or promotion we sponsor, or when reporting a problem with our Site,
A copy of your correspondence when you contact us.
Information about your internet connection (such as the URL you use, your IP address, and top-level domain), your browser type, the country code and dialling code corresponding to your computer's location, the pages of our website visited during your session, the advertisements you clicked on, and any search terms you entered on our Site (user information). This is statistical data about our users' actions and browsing behaviour, which does not allow any individual to be identified.

We may also obtain the above personal data from third parties you have authorised to share your contact details with us.

We will send you information according to the preferences you indicated on our data entry form. If you wish to update these preferences, you can email us at hello@ohlala-equestrian.com or write to us at the following address:

UGE JUMPING - Data Protection
44 rue Eugène Brémond
49300 Cholet
France

How does Ohlala Equestrian use the information collected?

We are committed to handling all your personal information confidentially (except in certain circumstances outlined below).

Our customers' information is a vital part of our business, and we refuse to share any information about you with third parties except for the specific and limited reasons set out below; we also refuse to sell such information to anyone.

Personal information is shared on a limited and occasional basis, for the purpose of sending postal or electronic mail, removing duplicate information from customer lists, analysing data, providing marketing support, and ensuring customer service.

We will share this data only:

with other companies within our Group,
with our business partners,
with the suppliers we engage to process data on our behalf,
with public bodies and law enforcement authorities upon request,
with the successors to our business activities.

We share this personal information with our parent company and subsidiaries, which either follow this Policy or have adopted practices that provide at least equivalent protection to that described in this Privacy Policy.

We share it on a limited basis with the intermediaries we occasionally use to send postal or electronic mail, remove duplicate information from customer lists, analyse data, provide marketing support, and ensure customer service.

We only share account details or other personal information when we believe it is appropriate to do so in order to comply with the law, enforce or apply this Policy, or protect the rights, property, or safety of the Site, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud prevention and credit risk reduction. However, this excludes the sale, rental, sharing, or any other disclosure of personal information for commercial purposes in breach of the commitments set out in this Policy.

By sharing your personal data with us, you consent to it being transferred, stored, or processed in accordance with the purposes described above. We will take all necessary measures to ensure that your data is handled in compliance with this Privacy Policy.

We use your personal information to process your orders. In addition, if you have provided us with your postal address, you may periodically receive mailings from us informing you about a new collection, new products, new store locations, or upcoming promotions and events.

In the event of an acquisition of all or part of our business and/or assets by a third party, we may disclose your personal data to that third party in connection with the acquisition. We may also be required to disclose your personal data where necessary to comply with applicable legal requirements or a decision by a judicial or governmental authority.

Creating a customer account

When you create a customer account, you agree to:

that the personal information you provide when registering as a customer is accurate, up to date, and complete,
notify us immediately of any changes to your personal information by emailing us at hello@ohlala-equestrian.com,
not impersonate another person, or use a false name or a name you are not authorised to use,
keep your registration information in a safe place and not disclose it to any third party.

Your personal data rights

At any time, you have the following rights:

the right to request access to the personal data we hold about you,
the right to ask us to update, correct, or delete, free of charge, any personal data we hold about you, and
the right to opt out of any marketing communications we may send you.

To exercise any of these rights, you can contact us at: hello@ohlala-equestrian.com or: UGE JUMPING, Data Protection, 44 rue Eugène Brémond, 49300 Cholet, France.

Additionally, if you wish to unsubscribe from the promotional and marketing emails we send you, you can do so easily by clicking the unsubscribe link at the bottom of any email you have received, or by visiting our newsletter subscription page.

Children

We do not and will not knowingly collect information about a minor without supervision. If you are under 18, you must not use this Site or submit personal data to us, except with the consent and supervision of a parent or guardian.

Transaction security and fraud prevention

To ensure optimal service quality and secure payments and deliveries, certain data collected on the Site may also be used to assess the level of fraud risk associated with the use of this Site.

The data concerned relates to the establishment of the contract (products, personal and banking details) and to the use of the Site (pages visited and browsing activity), combined with certain anonymous data relating to the device used for browsing (such as screen resolution or operating system version), which may be used to reliably identify your device across successive visits and to assess fraud risk.

Based on the outcome of our security checks, we may decide to take additional security measures and, if the security of an order cannot be guaranteed, we may choose to cancel it. Should an incident occur — such as fraudulent use of a payment method or delivery fraud — the relevant order data will be recorded in a file, which may lead us to carry out additional verification on future orders. You will be notified during any risk analysis process and will have the opportunity to submit any observations you may have.

Furthermore, in accordance with the French Data Protection Act of 6 January 1978, you have the right of access, rectification, deletion, and objection. To exercise your rights in connection with transaction security, simply send us an email at hello@ohlala-equestrian.com or write to us at: UGE JUMPING SASU – Data Protection, 44 rue Eugène Brémond, 49300 Cholet, France. Please note that withdrawing your consent to the processing of your data in connection with transaction security may prevent you from using the Site and placing future orders.

Portable (where applicable)

When you download or use applications provided by Ohlala Equestrian or its affiliates and have requested or accepted location services, we may receive information about your location and your mobile device, including the unique identifier of your device. We may use this information to provide you with location-based services, such as search results and other personalized content. Most mobile devices, however, give you the option to disable location services.

Cookies

We receive and store certain types of information each time you interact with us. For example, like many websites, we use cookies and collect certain types of information when you access the Site ohlala-equestrian.com or advertisements and other content offered on other websites by or on behalf of Ohlala Equestrian, via your internet browser.

A cookie is a small file left on your computer when you visit a website. We use cookies to keep track of your current shopping session and personalise your experience. Cookies also allow us to:

to estimate the size of our customer base and usage patterns,
to store information about your preferences and allow us to personalise our Site according to your individual interests,
speed up your searches, and
to recognize you when you return to our Site.

You may refuse cookies by enabling the setting in your browser that allows you to decline them. However, if you select this setting, you may not be able to access certain parts of our Site. Unless you have set your browser to refuse cookies, our system will place cookies when you log on to our Site. For cookie settings, please consult the "Help" function on your computer. You can find more information on how to delete or manage cookies at www.AboutCookies.org (see the section on individual cookies).

You can adjust your browser settings to refuse cookies by following these steps:

If you are using Mozilla Firefox:

Select the "Tools" menu, then "Options"
Click on the "Privacy" icon
In the "Cookies" menu, select the options you wish

If you are using Microsoft Internet Explorer:

Select the "Tools" menu, then "Internet Options"
Click on the "Privacy" tab
Select your preferred setting using the slider

For Opera 6.0 and later versions:

Select the "File" menu> "Preferences"
Privacy

For Google Chrome:

In the menu, select the "Options" tab
Then "Advanced Settings"
Click "Clear browsing data" under the Privacy section
Select "Cookies", check the box, and click "Clear browsing data"

Please note, however, that refusing cookies may limit certain features of this Site.

Ohlala equestrian works with carefully selected and supervised suppliers who help deliver a quality website. Some of these suppliers may also place cookies on your computer or device during your visit in order to fulfil their contractual obligations to Uniqlo (Supplier cookies).

Neither Ohlala Equestrian cookies nor Provider cookies store any data relating to your credit cards. We also use JavaScript to enhance your online experience.

Shopping cart management

To make your shopping experience easier, we may use advanced targeting features and remember your shopping cart via a cookie. We may send you emails to keep you informed about your cart status. You can opt out of targeting at any time via the unsubscribe link in the emails you receive.

Personalised advertising banner

After browsing this Site, you may see personalised advertising banners displayed when visiting other websites. We are committed to providing you with information about products and offers that are relevant to you. The advertising banners displayed will feature products you have viewed while browsing this Site from your computer or other device. The Criteo service aims to deliver personalised ads featuring products or services based on users' recent browsing behaviour across its partners' sites and apps. Criteo identifies users using cookies. To find out more about Criteo or to disable this service, click here.

Targeted information and marketing

If you have agreed to be contacted for marketing purposes, we may send you emails and other communications about goods and services that may be of interest and relevant to you. To do this, we study our customers' online browsing and purchasing habits and provide them with information about products they have viewed and related items. If you indicated your preferences when sharing your contact details with us, we will use these to select the information we send you.

If you no longer wish to receive communications from us, or if you would like to change how we communicate with you, please contact us at hello@ohlala-equestrian.com. You can also write to us at: UGE JUMPING, Data Protection, 44 rue Eugène Brémond, 49300 Cholet, France.
We may occasionally wish to share your contact details with carefully selected third parties who offer products or services we have identified as potentially of interest to you. We will only do so if you have chosen to receive this type of communication from third parties, for example when you completed a registration form.
By placing an order, entering a competition or prize draw organised by or on our behalf, or by creating a customer account, you have consented to the use of your data, in particular for the purpose of managing your account or order.

Fraudulent emails

We will never ask you to confirm your account details or bank card information by email. If you receive an email purportedly sent by Ohlala Equestrian or another company within the UGE JUMPING Group requesting such information, please disregard it and do not reply.

Links to third-party websites

Some links on the Site may lead to other websites operated by third-party companies unrelated to ohlala equestrian, which may invite you to share personal information about yourself. We do not share your personal information with these third-party companies.

Links to third-party sites featured on the Site are provided for reference or informational purposes only; we do not control these sites or their privacy practices, which may differ from our own.

We cannot be held responsible for any personal data that third parties may collect, store, or use through their websites. We always encourage you to carefully read the privacy policy of any website you visit.

Security

We are committed to providing our customers with a safe and secure environment. Our servers use SSL (Secure Sockets Layer) encryption technology to better protect your personal information. By using an SSL-compatible browser, such as Microsoft Internet Explorer or Mozilla Firefox, you help ensure that your personal information is handled confidentially.

In the event that we believe the security of the personal information we hold about you may be at risk, we may seek to notify you. Should it be necessary to inform you, or if we are legally required to do so, we will endeavour to do so as quickly as possible by email.

While we take all appropriate measures to protect the personal data you share with us, it is impossible to guarantee the security of transmissions over the Internet. As a result, we cannot guarantee the security of personal data you transfer via the Internet.

If you are using a computer or device in a public place, we recommend, for your security, that you always log out and close your browser window after ending a session. We also recommend taking the following security measures to enhance your online safety:

Keep your passwords private. Remember that anyone who knows your password can access your account.
When creating a password, use at least 8 characters, ideally combining letters and numbers. Do not use dictionary words, your name, your email address, or other personal information that could be easily obtained. We also recommend changing your password frequently. To do so, go to the 'My Account' section and click on 'Edit name, email or password'.
Avoid using the same password across multiple online accounts.

Changes to our Privacy Policy

As our business evolves, our Privacy Policy may be updated accordingly. We encourage you to visit our Site frequently to check whether any changes have been made recently. During any visit to the Site, any questions relating to privacy are governed by this Privacy Policy. Any changes to this Policy will be published on the Site, and the date at the bottom of the Privacy Policy will be updated to reflect the date of the latest revision.

Any questions or enquiries regarding this policy should be addressed to:

UGE JUMPING - Data Protection
44 rue Eugène Brémond
49300 Cholet
FRANCE

© OHLALA EQUESTRIAN (société UGE JUMPING). 2022
Société immatriculée en FRANCE Siren N°: 837 669 829
Numéro de TVA: FR41837669829 -
Dernière mise à jour: Avril 2021