Equithème - Denim blue satin saddle pad
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FAQ
Visit our help center where we have compiled your most frequently asked questions as best as we can.
Dorine and Margaux are always here.
We remain open all weekend to stay close to you. From Monday to Friday from 9 AM to 5:30 PM, our team is at your disposal to assist you throughout your experience with OHLALA.
Contact us?
You can reach us via the chat on the site located at the bottom right, by email, or by phone.
Need help?
FAQ
Visit our help center where we have compiled your most frequently asked questions as best as we can.
Dorine and Margaux are always here.
We remain open all weekend to stay close to you. From Monday to Friday from 9 AM to 5:30 PM, our team is at your disposal to assist you throughout your experience with OHLALA.
Contact us?
You can reach us via the chat on the site located at the bottom right, by email, or by phone.
Choose options
- saddle pad In shiny satin polyester, polyfill quilt 200 g/m² and 10 mm of foam with cotton honeycomb lining.
- Auto-acting attachment legs and strap passage.
- Decorated with a decorative strip in black glitter.
Small tips OHLALA for maintaining your rugs:
Machine washing:
- Before putting your rug in the machine, use a soft brush, a stopper or the best, a Magic Brush.
- If your rug has beads, plates, or delicate details, turn it inside out and slip it into a washing bag to protect it.
- Use natural detergent 🧼 (but no fabric softener so that our horses do not have an allergic reaction!)
- You can also add washing balls LeMieux which will help us remove even more hair.
- Set the cycle to a maximum of 30 degrees.
- Do not put your rug in the dryer, let it air dry.
Hand washing:
- If you prefer, you can also wash your rugs by hand! A soft brush, a Marseille soap, a bit of patience and energy in your arms, and here's a result that is just as conclusive.
- Do not put your rug in the dryer, let it air dry.
Discover all the Equithème brand products distributed by your favorite saddlery.
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LA LIVRAISON 🚀
Chez OHLALA, nous adorons l'efficacité. 😉 En nous faisant confiance, nous vous promettons de nous entourer des meilleurs ! Qui de mieux que votre facteur pour vous remettre votre colis ? C'est pourquoi nous travaillons exclusivement avec Colissimo en France et son équivalence à l'étranger.
Nous essayons de garder un oeil sur vos colis. 🧐 En cas de petit retard, nous sommes alertés et prenons les devants auprès de notre transporteur. Cependant, en cas de question, soucis ou simple envie de partager de l'Amour, Margaux & Dorine sont toujours là pour vous, à l'adresse hello@ohlala-sellerie.com. 🧡
LES RETOURS 🚚
Aucun souci, les retours sont gratuits depuis la France et la Belgique. Pour des raisons logistiques, nous n'allons pas pouvoir vous proposer d'échange mais pas d'inquiétude, un remboursement ou un avoir vous sera proposé. 😊
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